Yet, the healthcare industry too often uses patient monitoring and patient management interchangeably and indiscriminately. At Senscio, we believe there is a very real and meaningful difference.
Both patient monitoring and patient management are subsets of telehealth that collect important data. Patient monitoring is a one-sided flow of information; through software and technology, patient data is collected and transmitted elsewhere. From there, the data can be analyzed and, ultimately, used to improve patient health. True patient management, in our view, demands an open dialogue between patient and caregiver, and, importantly, a two-way flow of data between the patient and their clinical care team. Effective patient management requires patient monitoring, but patient monitoring does not necessarily indicate management of health.
At Senscio, we believe to truly influence health, effective patient management starts with the patient - they need to be responsible for their own health. With the support of patient management teams and tools, patients take on an active role with their care and are strengthened to become the leader of their health. This sharing of responsibility not only empowers patients, it also improves health outcomes through open communication, adherence, and timely intervention.
The goal of patient management is to treat a patient holistically, by navigating their complex health needs with a compassionate touch. The key to this seamless, intelligent care is communication.
Unlike patient monitoring, where information is collected from the patient and sent for review, patient management receives pertinent data, then communicates back. By opening up a dialogue between care team and patient, care teams not only have the ability to collect data, conduct health assessments, and develop tailored care plans, they are also able to listen to patient concerns, ask questions, and make individualized care recommendations to help them succeed.
Studies show that patient adherence to medical care plans is key to improving health outcomes, yet there are a multitude of challenges to achieving this, such as attitudes toward medicine, social and cultural norms, and patient perception of the care team. Poor adherence can result in adverse outcomes, like hospitalization and morbidity.
When patients are given the keys to their healthcare decision making, and they trust in their care team, they are more likely to understand their care plan, and have the confidence to reach their goals.
When patients frequently land in the emergency room, it not only puts a strain on their health, it also puts a strain on healthcare expenditures. Reports indicate that these high-utilizers, while only representing about one percent of all patients, account for nearly a quarter of all healthcare costs; an average of $88,000 per patient.
By enabling patients to be active participants in their care, they are encouraged to be more in control with their health and well-being. Together with their care teams, patients can identify and communicate health concerns, and resolve health episodes before they turn into emergencies. This not only results in better health outcomes for patients, but it also aids in lowering healthcare costs.